Continuous Monitoring of the Claim

Throughout the life of the claim, the claimant’s medical condition is closely monitored to guarantee a speedy return to work. All medical documentation related to a claim is carefully studied by skilled adjusters who are trained to properly assess a claimant’s status and remain in contact with a claimant’s treating physician to ascertain if the most effective treatment plan has been developed. The adjusters work very closely with highly-qualified nurse case managers and will schedule independent medical examinations as necessary.

All efforts are made to ensure that the claimant does not undergo any unnecessary medical procedures and an effort is made to pinpoint any underlying reasons for prolonged treatment. Most importantly, the goal is to control overall claim costs. The medical team also works hand in hand with the employer to help them create and utilize modified duty positions which are in accordance with the claimant’s limitations to minimize time lost from work.