Initial Investigation

All Claims can be reported via telephone, fax or through our secure online server on a 24/7 basis and will commence with an initial investigation that involves a thorough, three-point contact between the claimant, employer, and physician. Statistics show that approximately 15% of workers’ compensation claims are responsible for 80% of the total claims cost. We aim to identify these potentially catastrophic claims during the initial investigation so that particular attention is given to monitor and aggressively contain the cost of these claims.